Crossroads Community Services Seeks Interim Executive Director


Established in 1989 by St. Bartholomew’s Church as a separate, non-sectarian 501(c)(3), Crossroads Community Services, Inc. (‘Crossroads’) mission is to unite the community in the fight to end hunger and homelessness. Crossroads does so by providing meals, safe shelter, and groceries for individuals and families. In our pre-COVID-19 programming, the Morning Meal Program offered complimentary hot meals three times each week; the Dinner Program offered dinner-to-go every evening; and the Saturday Coffee House, managed by members of the community, offered complimentary pastries and drinks on Saturday mornings. In addition to meals, Crossroads operated a Food Pantry and a Women’s Shelter with beds for up to 10 women. The organization currently has a staff of two (one full-time and one part-time), up to 350 volunteers during regular operations, eight board members, and an operating budget of about $500,000.


Crossroads has been a volunteer-led organization for nearly its entire history, with different clergy members of St. Bart’s serving as the ED until the recent tenure of the organization’s first non-clergy ED, who departed earlier this spring. The board has recently intended to shift the organization into a more professional operation with improved capacity, systems, policies, etc., but the impacts of the pandemic obstructed any such planning. Crossroads halted all operations due to COVID-19 in mid-April and is beginning to re-envision its programs in alignment with current realities and permissible modes of operation. Traditionally, funding has come from St. Bartholomew’s Church and from in-kind and monetary food pantry gifts, but giving has recently been down. Many of the organization’s administrative functions are performed by the church, leading to logistical challenges around timeliness and information sharing.


With the departure of the ED and the cessation of operations this spring, the board has been managing the organization’s necessary functions and is now seeking to hire an Interim ED. A search for the organization’s next full-time leader is anticipated in the near future, but the current top priority is to engage an interim who can restart operations and programs safely and provide stability and guidance through these uncertain times. Below is a summary of expected responsibilities for the Interim ED:



  • Oversee the organization’s day-to-day operations, finances, and programs, including managing and supporting staff, responsibly allocating resources, and ensuring contractual obligations are fulfilled

  • Work closely, supportively, and collaboratively with staff and volunteers

  • Engage and communicate with the board around the activities and state of Crossroads and support its governance of the organization

  • Maintain existing and develop new relationships with donors and funders

  • Represent Crossroads as appropriate at meetings and any public appearances

  • On an ongoing basis, work with the board to manage disruptions caused by COVID-19

  • Ensure existing grant relationships are maintained

  • Assess existing capacity, systems, policies, etc., and start planning improvements for the future




  • Experienced nonprofit executive with proven ability to provide strong, stabilizing management and leadership during a period of transition

  • Excellent operational management skills

  • Demonstrated ability to team build and establish positive rapport with staff and volunteers, promoting a professional, healthy, and productive work environment

  • Strong interpersonal and communication skills, particularly with volunteers and guests

  • Enthusiasm for the mission of the organization

  • Experience coordinating between board, staff, and volunteers on a largely remote basis

  • Strong organizational and administrative capabilities with excellent written and verbal communication skills

  • Familiarity with homelessness and nutrition programs strongly preferred


Anticipated Placement Period: 6-12 months


Anticipated Time Commitment: Full time position


Start Date: As soon as possible


Anticipated Compensation: According to the industry standard and experience


To apply, please email cover letter indicating salary requirements, resume, and three references to Writing samples, such as grant applications or strategic plans, are optional.

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